Membership includes a free, no-pressure fitness consultation, access to more than 160 UK and 4,500+ gyms worldwide, and always open 24/7 convenience. I really love the gym but during lockdown they took a ‘donation’ to the club without asking permission, a message to everyone’s email and then they took money direct from banks. From only £32.95 per month, you can give your hard working employees the luxury of training in our state of the art clubs anytime they wish. Absolutely shocking and disgusting behaviour. Gym are open 24 hours as healthy happens around the clock. Please avoid Anytime Fitness - more trouble than they are worth. Trying to cancel your membership is a complete hassle and they constantly send you text messages telling you to keep a direct debit in force.They don’t listen to you or read your emails or give you replies to any of your correspondence.If a business deserves to fail it is this one due to terrible customer service. Find training schedules and events happening at your gym. I was sure that as I terminated in accordance with contract that was it. Anytime Fitness – Let's make healthy happen together with helpful, friendly coaches, thousands of welcoming locations worldwide. 4,000+ clubs worldwide. Avoid this gym, they will extort you at every turn and will pretend to be pleasant when all they care about is their own bank accounts. I was back to home country due to COVID-19, when I return to the UK.
There are lots of classes and the premises are kept to a high standard.
Long story short I only owed them 39 pounds for the month they opened again, which I was happy to pay as I was the one who cancelled my direct debit and it says in your contact not to do so.Also it was actually an f up in their end that they are admitting to and are trying to resolve, so I say they have dealt with my situation extremely well, and they deserve 5 stars for it, as I can only imagine they have been through hell and back recently due to this.If you sit down and talk to them like human beings maybe you will be able to sort out your problems smoothly, we are all going through this pandemic remember.
I am not in the country, i asked for my membership to be cancelled, i did not want my membership restarted after COVID lockdown in the first place. Equipment is good, facilities (prior to covid) needed to be cleaner in the changing rooms but overall not bad. I then have to explain that I joined in 2018 at Abingdon and that my membership had been transferred without my consent. Select a time and date that works best for you, then come along and try our state of the art equipment we have to offer at Anytime Fitness Huntingdon. They asked me to pay £38.95 for the privilege of quitting their gym, despite their gym being closed.
Don't let these thieving bullies defraud you. Our friendly, professional staff are trained to help you on your fitness journey, no matter how much support you need. 11K likes. In July they took out first fee after lockdown pause and I sent membership cancellation request via their portal. I was then given the option a few days later to freeze my direct debit at a cost of £5 per calendar month which I was happy with. They outright lie about sending me email but can't even send me a screenshot that it was sent (and I had to send them proof that I have received termination confirmation from them as they were insisting I still had valid membership and forcing me to pay over 80 pounds in fees)Any complaints are ignored, I have used their "official" complaints route which is completely useless and was left ignored by them and their team. Why on Earth would I pay for a gym that is closed, and has been closed for 4 months?! I then hear from Aylesbury deputy manager who says that I have been a member for less than 12 months and cannot cancel! So then they decided that I must pay £38.95 for August.
I have had quite a different experience to most on here, I received an email last week saying my account was in arrears by 159 pounds which terrified me! This bullying and harassment has been going on for 5 months now. Mrs R S Wilson 7 reviews. Now they are bombarding me with emails saying I have default payments and that I will be charged £12 for arrears, even though they still owe me money today. AVOID Anytime Fitness at all costs! I too had difficulties with Anytime. I decided to suck it up and pay how much they were asking (£90) and they now want another £70 to consider closing the account. I joined at Abingdon but as I started using Aylesbury more because that's where I worked, the Aylesbury manager took it upon himself to transfer me and make Aylesbury my home gym. Book an appointment to start your free three day trial pass. I got a call a couple of days later from the club confirming my cancellation and I was confident that was the end of it and that I didn't owe any money to the gym.
Firstly, I never enjoyed using the gym here.
When there are issues as door won't open you can't get in. Why would I want to pay for August when the whole reason for quitting the gym in the first place is because I no longer live anywhere near any of their gyms?! Two days later I receive a message from Aylesbury manager stating that I have been a member for less than 12 months and I can't cancel because of coronavirus and that I should reinstate my direct debit! They wouldn't accept it. Anytime Fitness UK, Watford, United Kingdom. Stand up to them like I did. This is a franchise system so your contract is with the individual gym - so experiences or situations may vary - however there seems to be a common thread of illegal activity going on and complaints are ignored even when cancellation has been done correctly and money still being taken and threats of debt collection companies. He said that he thought it would be completely unfair to charge me anything! 4,000+ clubs worldwide. I can't wait to leave. Fraudulently so. Whether you're new to working out or a fitness regular, we've got the right staff, state-of-the art equipment and services to meet your needs. Started getting arrear messages saying I owed money. There is always a new excuse as to why, threat's of further charges, and a commitment to honour the contract term! Get advice and guidance on your training with our in-house personal trainers. I joined Hornchurch anytime fitness when they first started to advertise, lots of broken promises of when it was going to open and that we would get a free month, this never did materialise. Like many others I'm having an awful experience trying to cancel my membership with Anytime Fitness (Kensington). Full terms and conditions can be found at: www.anytimefitness.com or your local Anytime Fitness club. When I finally told them that this is insane, that the pandemic has meant my job circumstances have changed and I don't even live in Kensington anymore, the manager said I need to email him a letter from my employer to close my account. I again respond by saying that I have been a member for 2 years and coronavirus should no affect on my decision to cancel or his attempts at making my cancellation as difficult as possible. We offer student memberships at a discounted rate. This 3 day gym pass will allow you to trial of all the benefits you would get with a full gym membership. I have only used anytime for a couple of years and generally my locals gym is good as it is run by good staff. More effective that review blogs maybe? Initially I felt bad for the gym so I paid a couple of months during lockdown but this wasn't appreciated so I cancelled because I was paying for a service I couldn't use and I didn't know when they would reopen again and then they have the audacity to pass my name onto the debt collectors! Cancelling is impossible online - and I'm now also getting harassing emails and texts from multiple numbers telling me I'm in arrears.
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