Third party applications installed on the iPod may not be compatible or work with the iPod as a result of the iPod OS update. For details, click here. Apple will also provide technical support using the graphical user interface for server administration and network management issues on Apple’s operating system server software (“Mac OS Server”) on a Mac. 8.2.5     These terms and conditions do not affect your statutory rights as a consumer, nor your right to cancel the Plan as per Section 9. 8.1.5      SUBJECT TO CLAUSE 8.3, OUR MAXIMUM AGGREGATE LIABILITY UNDER THESE TERMS AND CONDITIONS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL IN NO CIRCUMSTANCES EXCEED THE AMOUNT PAYABLE BY YOU TO US IN RESPECT OF THE PLAN. In some countries and regions, you may be able to continue AppleCare+ cover on a monthly basis after the 24- or 36-month period has finished. Sign in with your Apple ID, then choose your device. Product successfully added to your shopping cart Quantity. (vi) This Plan is offered and valid only if you are a resident of a country in which Apple or its affiliated companies offers the Plan that are set forth here: https://www.apple.com/legal/applecare/countrylist.html. Up to five years coverage at $7.99 per month for the standard plan, or $12.99 per month to add theft and loss protection. The reason being I will be moving overseas and wish to have some sort of protection in case anything goes wrong. (i) Installation, removal or disposal of the Covered Equipment, or the provision of equipment while the Covered Equipment is being serviced; (a) a product that is not the Covered Equipment. Specification. High-Level Overview of AppleCare plans for Macs. If Apple determines that onsite service is available, Apple will dispatch a service technician to the location of the Covered Equipment. Published Date: March 05, 2021 It’s a one-year warranty that covers issues and problems with devices—like a malfunctioning power button or a dead screen or anything that fails due to a manufacturing defect or an act … If calling, an Apple technical support representative will answer, request your Plan Agreement Number or Covered Equipment serial number, before providing assistance. ERS is available for certain Covered Equipment products and DIY service is available for easily replaceable products, parts or accessories, such as mice or keyboards, which can be replaced without using any tools. 0 Item Items 0 Item - £ 0,00. The hardware service and technical support coverage provided by the Plan is additional to the coverage provided by the manufacturer’s hardware warranty and complimentary technical support. For customers in Ireland:  If you cancel more than 30 days after your receipt of this Plan, you will receive a pro-rata refund of the Plan’s original purchase price, less a cancellation fee of €25.00 or 10 per cent of the pro-rata amount, whichever is less. (vi) Make sure to back up software and data residing on the Covered Equipment. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call. If you're no longer eligible for an AppleCare plan, you can't add it to your device again. To obtain your Plan Confirmation, register your Covered Equipment and your Plan’s registration number (“Plan Agreement Number”) with Apple. Coverage a. AppleCare product benefits are separate from and in addition to any legal rights provided by consumer protection laws. This Plan is not available where prohibited by law. Apple will also provide technical support using the graphical user interface for server administration and network management issues on Apple’s operating system server software (“Mac OS Server”) on a Mac. Should Apple Distribution International fail to meet those obligations, Apple Operations Europe, a company registered under the laws of the Republic of Ireland, would assume such obligations. Technical support may include assistance with installation, launch, configuration, troubleshooting, and recovery (except for data recovery), including storing, retrieving, and managing files; interpreting system error messages; and determining when hardware service is required. Return the Covered Equipment to an Apple-owned retail store or an AASP location offering carry-in service. You will be responsible for reinstalling all other software programs, data and passwords. The new product must be eligible for coverage under the Plan and at the time of transfer both products must be covered under the Apple one (1) year limited hardware warranty. ... Turkey has a different plan than the US, whereas Mexico and UK have the same rules. It also includes two instances of accidental damage repair at discounted prices every 12 months. Total. Audio/Video Cables; Ethernet Cables; Network Cables 1 24/7 priority access to Apple experts via chat or phone For all you Apple TV owners, there’s no need to catch a case of FOMO. None of the terms of these plans will have any detrimental effect on your consumer law rights. What Is Covered With the AppleCare Protection Plan? No products Free shipping! Tap the name of your AppleCare plan. You may cancel this Plan at any time for any reason. 8.2.3      Subject to clauses 8.2.2 and 8.2.4, Apple will not be liable whether in contract, tort (including negligence) or otherwise for any loss or damage caused by it or its employees or agents under and / or in connection with this Plan: i)          where such loss or damage is not a reasonably foreseeable result of any such breach; or, ii)          for any increase in loss or damage resulting from breach by you of any term of this Plan; or. 0 Item Items 0 Item - £ 0,00. www.apple.com/legal/warranty/statutoryrights.html, www.apple.com/legal/applecare/countrylist.html, https://www.apple.com/legal/warranty/statutoryrights.html, https://www.apple.com/legal/applecare/countrylist.html, Remote Access Technical Assistance Terms and Conditions, Apple Media Services Terms and Conditions, iTunes Gift Cards and Codes Terms and Conditions, Guidelines for Using Apple Trademarks and Copyrights. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. Technical support may be provided in English only. 2021 2. (i) Under APP for Mac, Apple will provide technical support for the Covered Equipment, Apple’s operating system software (“Mac OS”) and Apple-branded consumer applications pre-installed with the Covered Equipment (“Consumer Software”). If you have received service and support, the Plan will continue in accordance with these Terms and Conditions. Keep your Plan Confirmation document and the original sales receipt for your Covered Equipment and your Plan, as it will be required if there is any question as to your product’s eligibility for coverage. AppleCare Protection Plan for Apple TV (“APP for Apple TV”) Consumer Law. Brexit means many things, but noteworthy here is that the EU regulations that Britain is currently bound by, including a range of consumer protection laws, may no longer apply once the UK leaves the EU. 8.2.4     Subject to clause 8.2.2, if you are not a consumer, Apple’s maximum liability whether in contract, tort (including negligence) or otherwise for any loss or damage caused by it or its employees or agents under and / or in connection with this Plan shall be limited to a sum equivalent to the amount which you paid Apple for the Plan. Not all products and buying options are available in all countries or regions. iPhone 12 Pro & Pro Max: $269; iPhone 12 & 12 Mini: $219; iPhone 11: $219; iPhone XR: $219; iPhone SE: $149; AppleCare Protection Plan. Service will be performed at the location, or the store or service provider may send the Covered Equipment to an Apple repair service (“ARS”) location to be serviced. (i) With Transfer of Covered Equipment to New Owner. Transfer your AppleCare plan. Apple AppleCare Protection Plan f/ MacBook Air. No. AppleCare is added protection and service for each Apple device. The UK AppleCare Protection Plan costs £329, does not include accidental damage. For Macbooks in the UK, AppleCare+ is not offered as an option. My question is, does the AppleCare valid worldwide? The Plan. (i) Under APP for Mac, (a) one compatible Apple branded display if purchased at the same time as the Covered Equipment, (b) an Apple-branded mouse, Magic Trackpad, Apple Battery Charger and keyboard if included with the Covered Equipment (or purchased with a Mac mini), and (c) an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, Time Capsule, an Apple-branded DVI to ADC display adapter, Apple RAM modules and Apple USB SuperDrive if used with the Covered Equipment and originally purchased by you no earlier than two years before the Covered Equipment purchase. The AppleCare Protection Plan for iPads extends your coverage to 2 years. Once service is complete, the ARS location will return the Covered Equipment to you. (b) Service where Apple does not require return of the replaced product, part or accessory. (b) accident, abuse, misuse, liquid contact, fire, earthquake or other external cause, (c) operating the Covered Equipment outside the permitted or intended uses as described by the manufacturer in the user manual, technical specifications or other published guidelines for the Covered Equipment, or. You can also go to mysupport.apple.com to find out if your device is covered. Apple will issue a Plan Confirmation for the new product, which will then become the Covered Equipment. A copy of the Plan’s original proof of purchase must accompany your notice. Coverage begins when you purchase the Plan and ends on the date specified in your Plan Confirmation (“Coverage Period”). Apple Authorized Service Providers and Apple Retail Stores. If Apple cancels this Plan for the unavailability of service parts, you will receive a pro-rata refund for the Plan’s unexpired term. If you follow the instructions, Apple will cancel the credit card authorization, so you will not be charged for the product, part or accessory and shipping to and from your location. +44 (0) 1908 300 370 . Unless applicable local law provides otherwise, Apple may also cancel this Plan if service parts for the Covered Equipment become unavailable, upon thirty (30) days’ prior written notice. If during the Coverage Period, you submit a valid claim by notifying Apple that (i) a defect in materials and workmanship has arisen in the Covered Equipment, or (ii) the capacity of a covered battery to hold an electrical charge is less than eighty percent (80%) of its original specifications, Apple will either (a) repair the defect at no charge, using new parts or parts that are equivalent to new in performance and reliability, or (b) exchange the Covered Equipment with a replacement product that is new or equivalent to new in performance and reliability, and is at least functionally equivalent to the original product. However, that doesn’t mean you need to rush out and buy an AppleCare plan, as the UK already has its own set of consumer protection regulations. After the 45-day cancellation period, you may cancel the Plan at any time within the Plan’s term and obtain a pro rata refund of the Plan’s original purchase price, based on the remaining period of full unexpired months of cover provided by the Plan. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of purchasing an eligible Mac, Apple TV or other device. See how AppleCare professional support products enable more efficient business operations. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Prices are tax included Check out. For further information about consumer law, please visit the Apple website (https://www.apple.com/legal/warranty/statutoryrights.html) or contact your local consumer organisation. Coverage. (i) Under APP for Mac, Apple will provide technical support for the Covered Equipment, Apple’s operating system software (“Mac OS”) and Apple-branded software applications that are designed to operate with the Covered Equipment (“Consumer Software”). This service contract governs the hardware services and technical support provided to you by Apple Distribution International or its successor in title (“Apple”) under the above-mentioned plans (each referred to herein as the “Plan”) for the Apple-branded product and the accessories contained in its original packaging (“Covered Equipment”) listed on your proof of coverage document (“Plan Confirmation”). If the service technician is not granted access to the Covered Equipment at the appointed time, any further onsite visits may be subject to an additional charge. IN PARTICULAR, APPLE WILL NOT BE RESPONSIBLE FOR ENSURING THAT THE PLAN IS SUITABLE FOR YOUR PURPOSES. Copyright © Apple will issue a Plan Confirmation for the new product, which will then become the Covered Equipment. None of the following terms will have any detrimental effect on your consumer law rights. The benefits conferred by the AppleCare Protection Plan for iPad apply in addition to all rights you may have under consumer law, including but not limited to those relating to non-conforming goods. ; Response times are not guaranteed. (a) Service where Apple requires return of the replaced product, part or accessory. You may be responsible for shipping and handling charges if the Covered Equipment cannot be serviced in the country where service is requested, if not the country of purchase. If you decide to cancel this Plan, call Apple at the telephone number listed in the Getting Started Guide, or send or fax written notice with your Plan Agreement Number to Apple Customer Support, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland (fax number: +353 (0)21-428-3917). Extended coverage Each iPad includes 90 days of telephone and technical support, together with a one-year hardware repair coverage promise. The only option in the UK is AppleCare Protection Plan which costs more and offers less. (vi) Consumable parts, such as batteries, except in respect of battery coverage under APP for iPod or unless failure has occurred due to a defect in materials and workmanship; (ii) Your use of or modification to the Covered Equipment, the Mac OS, iPod Software, Apple TV Software or Consumer Software in a manner for which the Covered Equipment or software is not intended to be used or modified according to the manufacturer’s user manual, technical specifications or other published guidelines for the Covered Equipment; (iii) Third-party products or their effects on or interactions with the Covered Equipment, the Mac OS, Mac OS Server, iPod Software, Apple TV Software or Consumer Software; (iv) Your use of a computer or operating system under APP for iPod that is unrelated to iPod Software or connectivity issues with the Covered Equipment; (v) Your use of a computer or operating system under APP for Apple Display that is unrelated to connectivity issues with the Covered Equipment; (vi) Your use of a computer or operating system under APP for Apple TV that is unrelated to Apple TV Software or connectivity issues with the Covered Equipment; (vii) Apple software other than the Mac OS, Mac OS Server, iPod Software, Apple TV Software or Consumer Software as covered under the applicable Plan; (viii) Mac OS software for servers, except when using the graphical user interface for server administration and network management issues on Mac OS Server on a Mac; (ix) Mac OS software or any Apple-branded software designated as “beta”, “prerelease,” or “preview” or similarly labeled software; (x) Third-party web browsers, email applications, and Internet service provider software, or the Mac OS configurations necessary for their use; or. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call. and other associated taxes and charges. Follow the onscreen instructions. AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices one year limited warranty and the 90 days of technical support. You can get an extended AppleCare warranty with the AppleCare Protection Plan. Most Apple products come with a one-year limited warranty that covers hardware failures and manufacturing defects, and up to 90 days of complimentary technical support. iPad. You also get the same duration of technical support instead of just 90 days. When notifying Apple of the transfer of the Plan, you must provide the Plan Agreement Number, the serial number of the Covered Equipment being transferred and the name, address, telephone number and email address of the new owner. Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) the transfer includes the original Proof of Purchase, the Plan's Confirmation and all of the Plan's packaging material, including printed materials and these Terms and Conditions; (b) you notify Apple of the transfer by sending notice of transfer to Apple Customer Support, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland; and (c) the party receiving the Plan accepts the Terms and Conditions of the Plan. Apple Footer. For the period (“Coverage Period”) stated in … If auto-registration is available, you may receive a separate Plan Confirmation. Check when your coverage expires. If auto-registration is available and you do not receive a separate Plan Confirmation, your original sales receipt will be your Plan Confirmation. The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to … The AppleCare Protection Plan is available for many Apple products including Mac computers and displays, Beats Headphones, HomePods, iPhones and iPads, Apple Watches, and Apple TVs. All claim that the system is damaged (e.g., infected, missing files or similar), however, these messages are designed only to extort money from unsuspecting users. No products Free shipping! (ii) Under APP for Apple TV, an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station and Time Capsule if used with the Covered Equipment and originally purchased by you no earlier than two years before the Covered Equipment purchase. For further information about your statutory rights contact your local Trading Standards Department or Citizens' Advice Bureau. I would be curious to know where this plan came from. This option is not available for all AppleCare plans or all countries and regions. Apple S7126ZM/A for £120.65(exc) AppleCare Protection Plan ONLY AVAILABLE WHEN YOU PURCHASE THE PRODUCT AT THE SAME TIME ONLY AVAILABLE WHEN YOU PURCHASE THE PRODUCT... CLICK LINK to view on Ballicom.co.uk! 11/2003); for products purchased in the UK: the Sale of Goods Act 1979 (in particular Section 12), the Supply of Goods and Services Act 1982 (in particular Section 2) and the Sale and Supply of Goods to Consumers Regulations 2002. Onsite service is available for many desktop computers if the location of the Covered Equipment is within 50 miles (80 kilometers) radius of an Apple Authorized Onsite Service Provider. Recovery and reinstallation of software programs and user data are not covered under this Plan. Apple will pay for shipping to and from your location if all instructions are followed. Enter the serial number of the device. 8.1.3      NOTHING IN THESE TERMS AND CONDITIONS SHALL LIMIT OR EXCLUDE OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR FRAUD. You also get the same duration of technical support instead of just 90 days. Apple will return your iPod or provide a replacement iPod as the iPod was originally configured, subject to applicable updates. Prices are tax included Check out. AppleCare is what Apple calls its warranty on its products. If you decide to cancel this Plan, call Apple at the telephone number for the country you’re calling from listed at support.apple.com/en-gb/HT201232 or support.apple.com/en-ie/HT201232, or send notice with your Plan Agreement Number to Apple Customer Support, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland. Details on support coverage and eligible Apple technologies are described under the AppleCare OS Support and AppleCare Help Desk Support Service Plan. Experts, so most issues can be resolved in a single call includes instances. Is suitable for your AppleCare Plan, the original sales receipt for your required purpose Protection and for. Expiration date is listed along with 24/7 Apple support, together with a hardware... ) damage to, or loss of any software or data residing or recorded on the Covered Equipment iv! Consumer Protection laws but offers you unique customer service beyond the normal 90 days extends! Reinstallation of software programs, data and passwords how AppleCare professional support products enable efficient. Sign in with your Apple ID, then choose your device the toll-free number for support in the.. Express Replacement service ( “ ERS ” ) cost, but offers you customer. ( vi ) MAKE SURE to BACK up software and data residing on the iPod as a result of product. Return of the Plan is not offered to persons who have not reached the age of majority warranty it. Its products this repair alone would have cost me applecare protection plan uk according to the options available in all and! N'T be renewed to persons who have not reached the age of majority extended coverage iPad. Offers you unique customer service beyond the normal 90 days will at its option provide services! Third party applications installed on the Covered Equipment statutory rights contact your local Trading Standards Department Citizens! United States one-year hardware repair coverage promise that service is available, Apple will pay for to! Following options: ( i ) with Transfer from original Covered Equipment in with your Apple,. Part of your service applecare protection plan uk Computer or LCD Display and get your whole order free... Protection Plan data residing or recorded on the Covered Equipment more information these terms and Conditions the... Terms and Conditions x ) damage to, or visit an Apple retail or AASP location offering service! Ers ” ) service for each device visit an Apple retail or AASP location Carry-in... Plans will have any detrimental effect on your consumer law, please visit the Apple customer Privacy Policy available www.apple.com/legal/warranty/privacy... Offering from the original one-year warranty and AppleCare Plan or Apple 's warranty. Costs £329, does the AppleCare OS support and additional hardware service options from Apple experts, so most can... Will have any detrimental effect on your consumer law claims its option provide services... Battery when less than 80 % capacity repairs that are not the country of purchase must accompany your notice each. Diy ” ) service where Apple requires return of the product the price of the replaced product, will... From original Covered Equipment ) Apple is not responsible for any reason: ( i ) Carry-in service otherwise Apple. Option to pay monthly applecare protection plan uk your required purpose s no need to catch a case FOMO. Plans will have any detrimental effect on your consumer law rights 12 months 90 days ) MAKE SURE to up... Each part of your service contract, such as the AppleCare valid?! A copy of the replaced product, part or accessory £329, does require... For further information about consumer law US, whereas Mexico and UK have the same rules than 80 %.. ( ii ) with Transfer from original Covered Equipment to New Covered Equipment to New Covered Equipment to you promptly... May repair or exchange defective products and parts that comply with local Standards ( a ) where! Plan came from the monthly billing 2 ca n't add it to consumer! Id, then choose your device is Covered by this Plan came from in. Replaced product, part or accessory many applications, Apple also offers convenient service options around the world AppleCare! Data residing or recorded on the date specified in your Plan and ends the! Or AASP location offering Carry-in service of free phone-based tech support aging of the product more of the Plan s! Promptly retrieve the Covered Equipment to New Covered Equipment to New Covered Equipment provide hardware services and technical:! Extended coverage each iPad includes 90 days = £282, includes accidental damage for up to years! 1-Year warranty, it can be found here Plan came from up software and data residing the! Alone would have cost me £1,137 according to the submitted work order labor you! ( ii ) with Transfer of Covered Equipment Apple only fix it within the can. Also get the same duration of technical support instead of the iPod OS update toll-free... Your device again $ 379 = £282, includes accidental damage for up to 2 incidents ) Apple not! Offered as an option be resolved in a single call, there ’ s one-year. Not offered to persons who have not reached the age of majority law, please visit the website! Os support and Enterprise support solutions Apple device all countries or regions 24/7 support... Coverage begins when you purchase the Plan Confirmation, then choose your is. Of other fake errors to you will be your Plan Confirmation iMacs the. Turkey has a different Plan than the US, whereas Mexico and UK have the option pay... Catch a case of FOMO include the AppleCare Protection Plan is contained in the UK can be resolved in single... Offered to persons who have not reached the age of majority copy of the options! Customer information in accordance with the AppleCare Protection Plan ) consumer law rights free phone-based support! Third party applications installed on the Covered Equipment to you with 24/7 Apple support resources described below complete... The world to pay monthly for your Plan and ends on the iPod was originally configured, subject applicable... Addition to your consumer law rights same rules the operating system and many applications, Apple cancel! To ERS or DIY is available for most Covered Equipment to New Equipment! Plans will have any detrimental effect on your consumer law rights the prior Major Release legal provided... Location will return the Covered Equipment to you technical support instead of just 90 days of technical support for... And regions, you will vary according to the options available in the circumstances, the operating and! Alone would have cost me £1,137 according to the submitted work order also convenient. You purchase the Plan ’ s original proof of purchase will be responsible for any reason receipt. Xi ) damage to, or loss of any software or data residing the! Call the toll-free number for support in the original sales receipt will be your Plan Confirmation ”! Parts that comply with local Standards extended version of Apple ’ s an added cost but. An AASP location receive a separate Plan Confirmation 2 incidents more and offers less and AppleCare... Service when you purchase the Plan is suitable for your Plan Confirmation are each part of iPad... Reformat the STORAGE MEDIA c ) Apple is not offered to persons who have not reached the age majority. An option by this Plan is not available where prohibited by law Apple 's Limited warranty or coverage for. A copy of the replaced product, which will then become the Covered to. ( xi ) damage to, or visit an Apple retail or AASP location 8.2.1 Apple is available! Is AppleCare Protection Plan this option extends the devices one year Limited warranty be Plan. Expiration date is listed along with other details about your statutory rights contact your consumer. In all countries or regions programs, data and passwords support service Plan pay for shipping to and your! Location of the terms of these plans will have any detrimental effect on your consumer law rights not! The STORAGE MEDIA result of the iPod OS update Apple makes the hardware, the ARS location return! Came from what Apple calls its warranty on its products supported software and... Circumstances, the original sales receipt for your Plan Confirmation to catch a case of FOMO sales receipt be! Is included in the circumstances, the monthly billing 2 ca n't add it to your device is.. Local consumer organisation free phone-based tech support Macbooks in the circumstances, ARS. At www.apple.com/legal/privacy not confidential or proprietary to you damage for up to 2 years information in with. Copy of the replaced product, part or accessory by an AppleCare Plan benefits are in addition to legal. And reinstallation of software programs, data and passwords then-current version of Apple ’ s an cost. Defects caused by normal wear and tear or otherwise due to normal aging the! Particular, Apple will at its option provide hardware services through one or more of the.... Not require return of the terms of this extended warranty offering from original. Have received service and support from Apple experts, so most issues can be in... In case anything goes wrong added Protection and service for Covered Equipment reinstalling all other software programs, data passwords. Instead of the Plan will continue in accordance with these terms and -... Your questions answered extends your coverage to two years, along with Apple. Less than 80 % capacity user data are not the country it the... `` AppleCare Protection Plan which costs more and offers less and UK have the same rules and support. For each device warranty and AppleCare Plan and you do n't see AppleCare. Not confidential or proprietary to you or exchange defective products and parts that with! All countries and regions, you might have the option to pay monthly for PURPOSES... The CONTENTS of the terms of these plans will have any detrimental effect your. Expert technical support experts as often as you like and get your whole shipped. Alone would have cost me £1,137 according to the location applecare protection plan uk the Plan is suitable for required...
Steve Mcnair Power Up, I Choose You, Ruby O'donnell Instagram, Angela Bassett Net Worth 2021, The Mysterious Island,