Still waiting for a call from the DM and corporate office. I message corp and they say some sorry bs and please forward complaint to social email address so 'they can look into it'. 1/27/2020Hi Graham this is not the type of experience we want any of our members to have at our Planet. 4/1/20- as a follow up to their 'concerned' response which you can see below.
Hello Stefanie! Thank you for reaching out to us. Not all of them offer them! I have left a message at Corporate, at Investing and would just like for someone to contact me. I asked her to leave me alone, I was leaving and was not within 6 feet of anyone until she got in my face. i tried to use the shower on saturday night and the pressure dropped to a trickle. They don't care. I complained to Ivan the manager, who just shrugged his shoulders. Staff is also friendly. We want to assist our members in any way we can during this time. PF Black Card® members receive additional benefits, including the ability to bring a guest for free and access to any of our 1,800+ PF locations. I got my membership LESS THAN a month before the gym shut down. With our free tools, you can check out the current wait time for Planet Fitness and use our Have Them Call Me Instead tool. Equipment constantly broken. For further questions around COVID-19, … I signed up for planet fitness back in 2016 I used planet fitness on and off until august 2017 when I lost me job. This isn't what we like to hear because we always strive to deliver a sparkling clean and well-maintained club with exceptional customer service.
Refunds are always possible, no matter what business you run.
I love that the gym is open 24/7 and offer virtual classes as well as instructor led. I was dead wrong. I then get kicked when Im down and with no warning whatsoever gym reopens and they immediately take black card $20 fee. Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. Txt me…, Pilates studio focused on Private, Semi-Private, and Trio Pilates instruction. However if you're looking for cardio there are many options!
What safety measures are they taking during COVID? On the plus side though, the water gets very hot, if that's your thing. Experience a Pilates practice customized to the bodies in the room every session. While the individual locations may be fine, never expect any help from the Planet Fitness Corporate Office for anything at all. Its discusting.
Could you please send us an email to. The staff is happy to show you how to work each machine and they always greet and say good bye and most importantly they have a bowl of tootsie rolls for you!! Takes forever to fix. This is in regards to your Westchester location,, in Miami, on 8th street. We do not accept phone, social or email cancellations as we require a signature upon canceling your membership. Mathew say there was an issue and went to talk to a manger above him (This no name manager was too busy to stop working out to help), Mathew comes back and says he will take my info and AGAIN cancel my account telling me I would get a call tomorrow from the no name manager, that being today 3/13/2020. It's always super crowded up there."
if your not going to be about it, dont talk about. I have been to several PF's and Brownburg is the best, it is very clean, the different work out stations are perfectly divided. I really would not workout if it was not for my $10 membership here so it does keep me motivated to go. If you have any questions or concerns, we encourage you to speak to our manager. I am looking to get a phone number or email for the development team...where do I find this? The showers are filty, slimy shower floors, and a clump of hair, that has been in one stall for weeks.
Welcome to Planet Fitness. Hello Randy! Ive never come across a more cold insensitive company EVER!!
Your March monthly dues were billed as we were, unfortunately, unable to stop the prescheduled draft on short notice. The employee told me that since I didn't cancel 10 days earlier, (because I didn't go in to sign and sent a letter instead since I have at-risk family members) I had to pay the annual fee even though I am no longer a member. Leave your details and we will get back to you soon. I am not within 6 feet of another person. I sure they can do better!! Planet Fitness - Brownsburg is great. I didn't see one other member besides myself enter the gym with a mask. Shame on Planet Fitness!I encourage you to call them at 844-880-7180 and voice your own thoughts about hiding from their customers. This is a follow up review in regards to issue I had with this cold rigid business on 7/17. 3/20/2020Your March monthly dues were billed as we were, unfortunately, unable to stop the prescheduled draft on short notice. There are also personal trainers available most of the time during the day on first come first serve.For the price you're paying and the benefits you get I'm quite pleased! I did not feel safe walking into this gym so I kept calling and calling, but the same busy signal ran every time. Planet Fitness is GREEDY!All I wanted was my refund of $15 from the Month of March due to the Covid situation.
Locker rooms are large and many lockers available. The only positive is the price but whatever. 4/6/2019Oh, no George! I joined in July of 2020 expecting a clean and safe environment. I like Planet Fitness for the price. Not once did I see an employee walk around the gym to make sure cleanliness was a top priority. I actually was worse off after I used it than before I sat down. 8/3/2020Hello Blayne! All Planet Fitness members enjoy unlimited access to their home club and the support of our friendly, knowledgeable staff anytime you need it. They also take great care of all the equipment at the gym. All Planet Fitness members enjoy unlimited access to their home club and the support of our friendly, knowledgeable staff anytime you need it. Could you please send us an email at, See all 3 questions for Planet Fitness Corporate Office. I understand the reasoning behind why they would sound the lunk alarm, as I am considered an intimidating person sometimes. If it was a concern she should have interrupted my workout along with ALL the other clients. The facility was way too crowded given the fact that we are in the middle of a pandemic. Click on contact they send me to my home gym. I emailed them. I came in to tan at 6:40 pm store closes at 7pm on Saturday (even though they advertise as a 24 gym) and I was refused a 10 minute tan session because as Lucas stated " That's what I got for ya!" This new practice is extremely unwise and unsafe.Please see below from WebMDHow to stay safe when you go back to the gymIf you find yourself with no other option but to go to a gym, try to go at an off hour when it's likely to be less crowded -- like early morning, late morning and later in the evening -- and wear your mask while you work out. Hi there! They randomly charged me in June causing fees in my closed bank account. Thanks for reaching out to us. Annual fees are billed to members once per year, the time of which is dependent on their join date, as detailed in their membership agreement. GetHuman tries to source the best Planet Fitness customer service information from customers so we can share our best hints and tricks with each other. And now I can start taking them to the bad one to show them what to look for - A good bad example... wow.bad club: Madison Wisconsin (Verona road)good club: Madison Wisconsin (west side, D'nofrio)I'll stick with PF but am now very wary about recommending it to anyone.Yes, I went to the corp site and left feedback.
12/26/2019Hi, Victor; thank you for the feedback. Ive been going to P fit in Essex Vt on and off for 10 years and 3 years straight. You can transfer your membership online with just a few clicks, starting here (you’ll need your Planet Fitness keytag number). I spoke with, Hugo. We appreciate you reaching out to us. We do not accept phone, social or email cancellations as we require a signature upon canceling your membership. I would guess that only 3 out of 10 guests were wiping down stations after use. shame on the management of pf . It's our goal to provide a clean, safe, welcoming environment for anyone who walks through our door, and all the equipment, amenities and support you need once you're here. No matter what you're looking for in a gym, we've got a membership option made for you. Thank you! I kept getting charged, and the yearly fee was coming up, so I finally went into the gym to make it official. If you cancelled before then, then please send us an email at social@planetfitness.com so we can further look into this for you. Each location is independently owned and operated and so usually the best point of contact to address concerns will be the manager at your home gym. It is hit and miss on the cleanliness though. Im am not happy. All I wanted was my refund of $15 from the Month of March due to the Covid situation. We do not accept phone, social or email cancellations as we require a signature upon canceling your membership. I was however able to find billing support and compliment section. For this location, it is advertised as 24 hours Monday-Friday, but please do not hesitate to speak to management so that they can address your concerns on cleanliness, treatment from other staff members and their regulations. Beyond that, check out their next best contact information above and try that. Welcome to Planet Fitness. The hot water in the showers at the Daly city pf have been running cold for last week. Im in a situation where I roll coins to get by day to day and these corporate clowns dont care. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp.
I tried calling the club to cancel my membership, but the phones were not working. The badly run one taints all of them, If I had only gone to this one (newer club site), I would have switched to a different brand immediately. A Dr note?. As a PF member, you can take advantage of our free fitness training or find your motivation by reading real member experiences on Planet of Triumphs. We do not accept phone, social or email cancellations as we require a signature upon canceling your membership.
As always, the safety of our team and members is our top priority, and we've been working hard to get re…", Based on info from the business and our users.
There are private locked changing areas attached to each shower, so there's plenty of room for your gym bag and you don't have to worry about anyone meddling with your stuff.There are two reasons why I docked a star from my review.
Annual fees are billed to members once per year, the time of which is dependent on their join date, as detailed in their membership agreement. There is an abundance of cardio equipment, although the weight area could be bigger. This was not the case because the following day we were charged for that annual fee. Looking for a little extra guidance or inspiration to help you meet your fitness goals? 9/1/2020Hello Jake! The Judgement Free Zone®.
Oh, no George! Upon arrival, I found out that you are required to physically go to the gym to cancel (that would've been nice to know if they answered the damn phone). They have an over abundance of cardio and not enough room for the free weights. As for the cleanliness the bathrooms are a hot mess in the men's room.
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