o2 wifi calling disappeared


Carry on browsing without changing your settings if you agree to our use of cookies. call carrier please as they enable it on your device features. Open your Phone app. (Pocket-lint) - Mobile operator O2 is the latest UK network to offer 4G and Wi-Fi calling for its customers.

Now the WiFi Calling option has disappeared and the app says my handset is Not Compatible. 19:58, ‎17-10-2018 on Noticed today that my wifi calling is missing from my phone, i have followed other posts on here, and gone in though the phone clicked the 3 dots, and nothing no wifi calling to turn on or off, i checked if there was an update nothing, i connected to lg bridge and checked no go, i even followed a link to update my internet settings from another post on here and nothing came back.
Solved: I have just upgraded from s8 plus to s10 plus on the s8 plus I had wifi calling fine on unlocked phone Now with s10 plus same sim and same.



VoLTE was greyed out so wasn't allowed to turn it on. ‎11-09-2018 Mine reappeared without a reboot - not there one minute this morning, then suddenly back again. I disabled wifi calling and re-enabled it through my o2 (including waiting 24 hours and multiple restarts of the phone), but no luck. 15:22, on

17:52
If still an issue, PM me. After switching wifi calling back on at the my o2 website after the upgrade and a reboot of phone today there is wifi calling back and working, reboot it after reboot not work then reset mobile then it will work properly. ‎17-10-2018

Select settings and scroll down to WiFi Calling. Lots of reboots requied I'm afraid. Please help! Try to make a call. 09:19, on 15:59, ‎17-10-2018

If you're still not seeing the wifi calling setting (but you've previously had and used it on a supported device), please do a full reboot of your device (not a reset, just a reboot!)

09:16.

There may be the option to turn on WiFi calling. on

See our cookie policy and find out how to manage cookies. That's at least 5 different types of handsets I've seen this on now, something must be tripping something at O2s end.

Yeah that is something unrelated to O2 WiFi calling. We use cookies to help you get the best experience from our site and show you more relevant products. Turn on Airplane Mode.

We use cookies to help you get the best experience from our site and show you more relevant products. For personal tariff customers – Sign in to My O2, Business customers – Contact Business customer services, your Digital Advisor or Business Partner.Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2.

‎10-09-2018

Just tried it now, no difference on the phone.

14:19, on Description: WiFi calling and VoLTE had been working as expected for a number of weeks now, but without warning stopped. Carry on browsing without changing your settings if you agree to our use of cookies. For personal tariff customers – Sign in to My O2, Business customers – Contact Business customer services, your Digital Advisor or Business Partner.Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling. I now have the problem of Wifi calling option having disappeared from my S7.

‎19-10-2018 O2 …



Looking at my app update history My o2 was updated on 8 September. I dont see any of the following option 1. Hi again, I got my network provider to activate WiFi and 4G calling, however the options to toggle it on and off are not displaying in my settings. ‎17-10-2018

That seemed to work. It's down for everyone at the moment it would seem.

‎18-10-2018 It had previously been enabled via My o2 app. See our cookie policy and find out how to manage cookies.

Go to setings, Connections, Mobile networks, check if VoLTE calls is on. - edited Carry on browsing without changing your settings if you agree to our use of cookies. Go on to O2 chat to ensure it has been activated.If it has take out your sim card and reboot your phone.



19:33. The second O2 person I spoke to said I was not the only person to report this today. ‎18-10-2018 Called O2 and they confirm it is enabled on my account and that no changes have been made.

20:28 An explanation from O2 would be helpful? It shouldn't matter if the phone was bought from Vodafone or not. ‎18-10-2018 I use wifi calling all the time as signal very bad in my location.

I disabled wifi calling and re-enabled it through my o2 (including waiting 24 hours and multiple restarts of the phone), but no luck.

Wi-Fi and 4G calling is only available to O2 customers on pay monthly, SIM-only or business tariffs and these should receive a notification for a software update very soon. If not turn it on, if you can't then something has gone wrong with you WIFI calls setup possibly from O2. I have checked with the Chat team and it seems my account has been activated for WiFi calling so, until I saw @Kimbrich6's item about the SIM not yet being provisioned, I was assuming that I was at the point where I need to flash my phone. Clearly others suffer the issues as well.

Somehow magically the wifi calling on my device turned itself on and now I cannot make or receive calls. Good news - wifi calling seems to have returned this morning! ‎17-10-2018

- edited If not, a quick reboot. Phone: Samsung Galaxy S7 (open market - not bought from o2, latest firmware updates installed). Good Luck. 21:32, ‎17-10-2018 ‎17-10-2018

Connection -> Wi-fi calling 2. And today it's gone again.. Is this network-wide ? Whenever I report these issues they make out this situation is unique. The cookies we use include analytics and advertising cookies. See our cookie policy and find out how to manage cookies. Try looking under settings and mobile network settings. Now with s10 plus same sim and same unlocked I don't see wifi calling in the menus.

; Business customers: Contact Business customer services, your Digital Advisor or Business Partner.

- edited 18:08, on 15:55, on Comments posted are entirely of my own opinion. Solution: Uninstall and Reinstall My o2 app. I suggest you call on the Tele and question them why it's not active.

There is no WiFi calling or 4G calling on Tesco Mobile, despite their host network O2 offering it and all these other providers too.





My phone is currently unusable for a network provider! 01:06, that could be a great help to others @Absurdity, on Then after a large update the option to turn it on and off dissapears after I restart the phone. This is not a question, but a description of an issue I recently had and it's solution - hopefully it helps others in a similar situation.

I've done a full factory reset, tried other avenues, spoke to my network provide (they said it was a Samsung issue), spoke to Samsung (they said it was my network providers issues), spoke to my network provide again (they then called Samsung on my behalf). 13:52.

(O2 supplied, and has been working fine for ages). Hi all, Was expecting a call today - never came through. Carry on browsing without changing your settings if you agree to our use of cookies.

Now the icon is gone - and the option to enable WiFi calling has disappeared from all menus. Had same experience on Galaxy S8 supplied by O2.Not for the first time on 17 Oct WiFi calling and 4G calling stopped working and disappeared from phone menus. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If I eject the sim and put it back in it all comes back. - edited Now the icon is gone - and the option to enable WiFi calling has disappeared from all menus. ‎18-10-2018 ‎18-10-2018



‎17-10-2018 Happened to me too on my OnePlus 6 since yesterday, WiFi calling and VoLTE options are completely missing from the sim menu. Connection - > Mobile network -> Mobile data -> Enhanced LTE Therefore I cannot make wi-fi calling. Will log a ticket tomorrow though. Yesterday it was working, today it's not a and the menu option in the phone gone. How do I set up Wifi and 4G Calling – Apple. I have the the same problem on o2 contract o2 blames Samsung last software update any ideas how to resolve as poor house network reception desperate to get this solved any help out there.

I recently got an S10+ which wifi calling worked perfectly. ‎18-10-2018

So I started the phone in safe mode and WiFi calling was back! Reader Tips. 15:12, on ‎13-03-2019 11:14, on Go to settings and down at the bottom you should see WIFI calls. ‎18-10-2018



on I have tried uninstalling and re-installing the my O2 app (saw this suggested in another thread). We use cookies to help you get the best experience from our site and show you more relevant products. ... After switching wifi calling back on at the my o2 website after the upgrade and a reboot of phone today there is wifi calling back and working. Please call carrier. ‎18-10-2018

We use cookies to help you get the best experience from our site and show you more relevant products. How to set up Wifi and 4G Calling - Samsung. ‎18-10-2018 Re: wifi calling has disappeared since nougat update on samsung s7 edge ‎03-04-2017 04:00 PM i have already had a live chat and was assured it was all reset and all switched on. That's expected if not available at the network end, the device syncs available options based on if the option is allowed at a network level on power up or during a network sync. I'e been on the phone for hours with Metropcs saying it' my phone settings and Samsung saying it's Metropcs fault. Looking at my app update history My o2 was updated on 8 September.

Comments posted are entirely of my own opinion. WI FI calling will appear once new APN embeds and gets registered. I have no affiliation whatsoever with O2 or any subsidiary companies. Open the Phone app. ‎10-09-2018 Did this, but first time it did not bring it back.

21:13, ‎17-10-2018

‎17-10-2018 19:05, on Screenshots of settings of all places it could be found.

19:24, on 17:54. Since I have very little signal at home, Wifi calling is really important for me.

Samsung. In some cases, the Merge calls is not even shown as an option when you have Wi-Fi calling feature on. Performed a Router Reboot after the carrier update or iOS update. D I already had it on my phone. 00:54. on The cookies we use include analytics and advertising cookies. 11:36, on 19:22.

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