Well, you can't. You signed up that way... Why can't you cancel that way? watch out for la fitness scam " . my "trainer" has stood me up twice!!! LA fitness is the worst thing that ever happened to me.
So, the next day they called me to ask if I was alright and I said no and that I wanted to cancel the membership immediately.After trying to convince me to stay they finally agreed to send me the form. Will keep you updated! I paid for (what i was told) was a three year membership for $630. I called my bank to reverse it. I asked him for ANYONE's number that had the power to help me and he said it was Derek, whose number he would not give me and he reminded me he would keep trying. I called LA Fitness Crporate, in Irvine. It is now May and I am still getting charged. Lifetime TV ad presenting their new Christmas season has two homosexual men... LA Fitness - confessions of a former la fitness employee. Welcome to the LA Fitness Cancellation process. I did call & cancel the next day. in order to have free deal you have to give credit card number. We mailed them out that next day which was July 13th 2008. If you have any information concerning L.A. Fitness’ cancellation procedures or practices, please contact Kim Walker toll free at [protected] or [protected], or by e-mail: [protected]@bm.net. This company obviously has no morals, ethics, or integrity and will commit fraud to get your money. I SPOKE WITH A GRACIE NEWMAN IN DEERFIELD BCH.FL. Finally I had to close my checking account to get them to contact me.
Alway read what u sign. I was thrown into a high pressure sales pitch where I felt trapped and forced to purchase. Most of the time, people with complaints simply didn't read the contract. "We have no record of your forms on file." We went at the time in McDonough Ga to cancel our membership. SHAWNA...RIVERA. When I went into cancel, the girl at the front desk (who was uncharacteristically helpful) suggested that I talk to the VP of the gym to see if I could get a refund. they will call me back.
SHE WAS RUDE AND NOT HELPFUL .
At first I could not understand why people were having such a hard time canceling their memberships. I wouldnt doubt it.
I figured if I'm going to lose money $10 is better than $34. This is for a lousy $33 but for me, it is about the principle of the matter.
We are currently gathering facts in support of these claims. That was fine. In 1984 Louis Welch, President & CEO partnered with Chinyol Yi to open one location at the corner of Hollenbeck Avenue and Arrow Highway in Covina, a suburb of Los Angeles, California. Obviously since I am not exactly trying to broker a peace deal for the Middle East, it is beyond ridiculous to even consider having to use certified mail.
This is the worst company ever - I was cheated into the same "year" contract for training when I went to my free session - when I tried to cancel before my first month was up (which it says on their bogus contract that they say you signed that you can do) they do not return your phone calls. Only 4 days later, I received an e-mail from LA fitness that a refund to my accunt is approved and I should be seeing an amount of $29.99 credited back to my credit card within 5 days. Truly beyond reproach at this point. They are shady, unethical and uninterested in working with their customer base. The member services rep says, "It usually takes about 2 weeks to get here and process." The salesman told me that I could cancel anytime and that I would get one free session a month. They refused to print the slip for me and told me to call customer service, they refused to cancel for me over the phone or send me a slip from their home offices.
To avoid being charged another month for an already canceled membership, I freeze my account over the phone. Long story short, went to LA fitness office to talk to the person who is in charge. More times than not, the trainer was fired, quit, or called in sick, and they would never call and let me know. I read your guys email, so I am gonna freeze my account first, go to the gym and get the form by myself and send it out by UPS or FEDEX and make sure they have any excuse. But, apparently, they have in their policies and procedures manual under "Pissed off customer trying to cancel and followed procedures already" ask the customer IF THEY SENT IN THE CANCELLATION via Certified Mail!!! Stay away from these guys--they are BAD NEWS. Then I was told I had been coming to the sessions, which I never did. I canceled the credit card they were using but still claim I owe them money even though my membership has long been canceled. I still haven't been able to cancel L.A. I was lied to when I signed up for personal training. Still wouldn't budge on the fact i owed them money and they weren't going away. When I went to get my last paycheck, my manager asked me about the notes, and why I thought the company was 'unethical'. However, as people have noted above they sent in the 'offical form' and oh, coperate did not get it. I think we should let other people know that LA fitness need a lot improvment on their customer service. The next month we still had a payment come out of our account! I have tried repeatedly to cancel my membership via their online form (that isn't printable). You'd think if the world can tackle free trade together it could tackle this outrageous company! It's marketing scam!!! Remember that vandalism is wrong. Later that day, I call to inquire the status of my account and its magically active. Our firm litigates cases in state and federal courts throughout the United States. At first I could not understand why people were having such a hard time canceling their memberships. because I was graduating I didn't have the time to follow up with them. They also said that if I pay half of one payment right now they will cancel our membership for good. So, I tried to call corporate about it, because that is where I sent the envelope.
When I went to the gym, I was told I had to cancel by a certified letter.
L.A.
We are looking at a Class Action suit.
By using this website you agree to our Cookies Policy.Learn more. So... What the heck...I don't know if I am just a masochist or what, but I did.. After being on hold forever... Erin answered the phone and I explained to her my plight. I filed a small claims action against them and found they didn't have an active business license in Anaheim. She says she IS a manager. I don't care if it is $5. I'll keep you guys updated. But they don't. Just my two cents...thanks!
For more information about this case, visit our website www.bergermontague.com. You guessed it. Am gonna do whatever it takes to kick their ###!!! box. Achieve your health and fitness goals with us! After what I was going through, I KNEW there had to be massive complaints just like mine online, and sure enough, there is and after reading them, I realize there are many of you like me that just want to live in a world of decent morals and principles and when it is not happening, we have to do what we can to stop it.
I would like to be refunded for June and want a letter from them stating all 3 of my accounts are canceled.
Months later, sure enough, after repeated phone calls, I am still getting the run around, only to find that they still won't refund me all that is owed. Theres no way to prove it because its been shipped standard USPS (for all I know it could have been lost/not processed yet/placed in the garbage).
You have to go through a procedure by which you have to put your name, barcode, and write cancel on a piece of paper and send it into a P.O. Now I am locked into a year because the salesman lied to me point blank. I sent in my cancellation letter months ago, only to be told that it would take some time to show up as cancelled. I was shocked but than I saw other unethical behaviors, like coperate coming in and taking away our copy machine and no program to scan copies to print off for the customer when they sign up.
My husband had lost his job in April 2008 so we went to the LA Fitness where we joined the next month which was June. we will be charged an extra month anyway. They have over six-hundred locations, each of which are nearly identical since they are not franchised (Wells, 2016).
I do not know what else to do. YOU have to do it. I've read nightmare stories about canceling LA Fitness memberships.
Mine was cancelled, my husbands was not. I have always found that businesses that do the friendly when u sign up and the hide from ya when u cnx, hate to see u walk in the club to do ur cnx in person. Debra told me that she was a supervisor. I tried for 3 months between Emails (which i only received pre-written answers) mail, phone i couldn't get anywhere. I am GOING THROUGH THIS RIGHT NOW. I informed the girl I spoke with that I was very concerned with the cancellation process secondary to all of the bad reviews I had read. So far, nothing.
I printed the form from online and sent it in and they Charged me again in late June. The attorney general needs to shut them down. The only way some companies respond is by people holding a mirror up to their face OVER AND OVER again. We use cookies to improve your experience on our site and to show you personalised advertising. Also informed her I would follow up again in one week regarded the matter. Yes... She asked that. Loads of bulletin boards full of complaints about trying to exit from LA Fitness. You would think corporate would handle the situation. I have heard plenty of horror stories about LA Fitness but have not experienced any of them directly but I think a lot of the blame rests on the individual club management.
The exact same thing happened to me.
My lawyer sent them a letter stating the facts and threatening of having a legal suit. I never received anything, so I called them and they said I should go online. She then proceeded to cancel my membership over the telephone, which LA Fitness claims they will not do. I did, but i didn't wanna set up an account so I called them again and the lady told me that the problem will be solved.
I am seriously considering a class action lawsuit in Easton, PA if anyone is interested! If you want to be part of it let me know.I'm trying to collect as many angry people as possible!
LEARN TO READ PEOPLE......Don't act like you know if you sign anything without reading......NOT SMART. I hope some one can do some thing about this so they don't legally steal our hard working earning money this easy. " I have also changed the method of payment from coming directly out of my bank to going onto a credit card...once again with no problem. It never occurred to me that I should send it certified/return receipt as it was going directly to a P.O. The form doesn't even require a signature.
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